TERMS OF SERVICE

Welcome to KneeVia. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. Use of Our Website

You agree to use our website for lawful purposes only. You must not misuse the website, attempt to gain unauthorised access, or interfere with its operation.

2. Products & Information

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colours and appearance may vary depending on your device or screen.

We reserve the right to correct errors, update information, or change product availability and pricing at any time.

3. Orders

When you place an order, you are making an offer to purchase our products.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraud, incorrect pricing, product availability, or incorrect customer information.

You will receive an order confirmation after your purchase has been successfully placed.

4. Prices & Payments

All prices displayed on our website are shown in the applicable currency at checkout.

Payment must be successfully completed before an order is processed.

We use third-party payment providers to securely process payments.

5. Shipping

We ship internationally to many countries.

Delivery times are estimates and may vary depending on the destination, shipping provider, customs, weather, holidays, or other circumstances outside our control.

Please see our Shipping Policy for more information.

6. Returns & Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund according to our Refund & Return Policy.

Products must meet the conditions specified in that policy.

7. Product Use

KneeVia products are designed to provide support and compression during everyday activities and exercise.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have an injury or medical condition, consult an appropriate healthcare professional before using a knee-support product.

8. Intellectual Property

All content on the KneeVia website, including logos, images, text, graphics, product designs, and other materials, belongs to KneeVia or its respective owners and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

To the extent permitted by applicable law, KneeVia is not responsible for indirect or unforeseeable losses resulting from the use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a new "Last updated" date.

11. Contact Us

If you have any questions about these Terms, please contact us:

KneeVia
Email: kneeviasupport@gmail.com